Privacy Policy

We collect information you provide directly to us, including your name, email address, phone number, payment information, profile information, and any other information you choose to provide when using our platform.

We automatically collect certain information about your device and how you interact with our platform, including your IP address, browser type, operating system, access times, pages viewed, links clicked, and the referring website address.

We use cookies and similar tracking technologies to collect information about your browsing activities. For more information about our use of cookies, please see our Cookie Policy.

We may collect location information if you enable location services on your device. This information helps us provide location-based services and match you with nearby service providers.

We may collect information from third-party sources, such as social media platforms, if you choose to connect your account with these services.

We use your information to provide, maintain, and improve our services, including matching you with service providers, processing transactions, and facilitating communication between users and service providers.

We use your information to communicate with you about your account, bookings, transactions, and to send you service-related notifications, updates, and promotional communications.

We use your information to personalize your experience, including showing you relevant service providers and content based on your preferences, location, and past interactions.

We use your information to ensure the safety and security of our platform, including detecting and preventing fraud, abuse, and other harmful activities.

We use your information to analyze usage patterns and trends, which helps us improve our platform, develop new features, and enhance user experience.

We may use your information for legal compliance, including responding to legal requests, enforcing our terms, and protecting our rights and the rights of our users.

We do not sell your personal information to third parties. We may share your information with service providers who perform services on our behalf, such as payment processing, data analytics, customer support, and marketing services.

We share booking information with service providers to facilitate the services you request. This includes your name, contact information, service location, and service requirements.

We may share your information if required by law or in response to valid legal requests, such as court orders, subpoenas, or government investigations.

We may share your information to protect our rights, property, or safety, or that of our users or others, including to prevent fraud, abuse, or other harmful activities.

We may share aggregated or anonymized information that does not identify you personally with third parties for research, analytics, or other purposes.

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

We implement industry-standard security measures to protect your information, including encryption, secure servers, firewalls, and regular security audits.

We use secure socket layer (SSL) technology to encrypt data transmitted between your device and our servers. However, no method of transmission over the internet or electronic storage is 100% secure.

We restrict access to your personal information to employees, contractors, and agents who need to know that information to process it on our behalf and who are subject to strict confidentiality obligations.

We regularly review and update our security practices to address new threats and vulnerabilities. However, we cannot guarantee absolute security of your information.

You are responsible for maintaining the confidentiality of your account credentials. Please use a strong password and do not share your account information with others.

If you suspect any unauthorized access to your account, please contact us immediately so we can take appropriate action.

You have the right to access, update, or correct your personal information at any time through your account settings or by contacting us directly.

You have the right to request deletion of your personal information, subject to certain exceptions such as legal obligations or legitimate business interests.

You have the right to opt-out of marketing communications by clicking the unsubscribe link in our emails or adjusting your communication preferences in your account settings.

You have the right to request a copy of your personal information in a portable format. We will provide this information within a reasonable timeframe.

You have the right to object to certain processing of your personal information, including processing for direct marketing purposes.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our platform. For more information, see our Cookie Policy.

If you are located in certain jurisdictions, you may have additional rights under applicable data protection laws, such as the right to restrict processing or the right to data portability.

We retain your information as long as your account is active or as needed to provide services to you. We may retain certain information for longer periods as required by law or for legitimate business purposes.

If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

We may retain transaction records and other information necessary for accounting, tax, and legal compliance purposes for the periods required by applicable law.

We may retain aggregated or anonymized information that does not identify you personally for research, analytics, or other purposes indefinitely.

If you request deletion of your information, we will process your request within a reasonable timeframe, subject to applicable legal requirements.

Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

We take appropriate safeguards to ensure that your information receives an adequate level of protection in accordance with this Privacy Policy, regardless of where it is processed.

By using our platform, you consent to the transfer of your information to countries outside your country of residence, including the United States and other countries where we operate.

Our platform may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party websites or services you access through our platform.

This Privacy Policy applies only to information collected by us through our platform. We are not responsible for information collected by third parties.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of any material changes to this Privacy Policy by posting the updated policy on our platform and updating the 'Last updated' date at the top of this policy.

We may also notify you of material changes by email or through other communication methods. Your continued use of our platform after such changes constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.